Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Newland

Tracy Newland

June 26, 2025

5  out of  5
rating by Tracy Newland
"I had a very nice experience over the phone with Crystal. She helped me work out a plan for both my home and auto insurance. I am very pleased with the service."
We responded:
"Welcome to the State Farm family and our agency. Thank you so much for your kind words! We’re thrilled to hear that Crystal was able to assist you with your home and auto insurance plans. Providing excellent service is our top priority, and it’s wonderful to know you had a positive experience. We look forward to helping you in the future with all your insurance needs."
Profile photo of Rod Fleming

Rod Fleming

June 25, 2025

5  out of  5
rating by Rod Fleming
"Crystal is a true professional and a pleasure to work with. She took the time to answer all of my questions and saved me a ton on my home and auto. I would definitely recommend getting a quote today."
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Crystal. She truly is dedicated to providing exceptional service and ensuring her clients get the best possible savings. Thank you for your recommendation, it truly means a lot to us. Thank you again for choosing us to handle your insurance needs."
Profile photo of Jamison Johnson

Jamison Johnson

June 24, 2025

5  out of  5
rating by Jamison Johnson
"They help us with our family's insurance, and do a great job!"
We responded:
"Welcome to our agency and the State Farm family. Thank you so much for taking your time to leave us a review, we so appreciate it. We are pleased to hear that we did a great job for you and look forward to doing a great job at our next interaction. Thank you for choosing our agency and trusting us to care for your insurance needs."
Profile photo of Sam Kunta

Sam Kunta

June 24, 2025

5  out of  5
rating by Sam Kunta
"Quick and accurate quote provided , prompt response to my message, that helped me to make a decision to switch to statefarm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our quick and accurate quote, along with our prompt communication, helped you make the decision to switch to State Farm. We look forward to helping you in the future with all your insurance needs."
Profile photo of Vern Fotheringham

Vern Fotheringham

June 24, 2025

5  out of  5
rating by Vern Fotheringham
"Crystal Gollischewski provided us with clear and precise answers to our questions that our previous agent with Allstate was simply unable or unwilling to provide. The process of setting up our new account and getting our on-line access set up was pretty painless and straightforward. Crystal did a great professional job and followed up immediately to ensure we had no problems with the set up."
We responded:
"Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that Crystal was able to provide you with the clear and precise answers you needed, and that the setup process was smooth and straightforward. We strive to ensure our clients feel supported every step of the way, and it’s wonderful to know that Crystal's professionalism and follow-up made a difference for you. Thank you once again for your kind words and for choosing Brent Ward State Farm Agency!"
Profile photo of Pieter W

Pieter W

June 19, 2025

5  out of  5
rating by Pieter W
"I had a great experience working with Ashley H on the Brent Ward State Farm team. We had a slightly complex situation and from the start of the process, she was communicating clearly about the process and steps needed. In the end we have been very happy with the outcome and I would recommend working with her and this agency."
We responded:
"Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience working with Ashley. It's our goal to provide you with excellent service and Ashley does that well. Welcome to the agency and our State Farm family, we look forward to working with you for many years. Thank you so much for the recommendation!"
Profile photo of Dragos

Dragos

June 19, 2025

5  out of  5
rating by Dragos
"Crystal did a great job working and explaining the coverage that I needed. I'm happy."
We responded:
"Thank you so much for sharing your feedback, we so appreciate it! We are happy to hear that you had a great experience working with Crystal, we think she's amazing at helping people find the right protection. We look forward to working with you and thank you again for taking the time to leave this review."
Profile photo of Jeff Finan

Jeff Finan

June 18, 2025

5  out of  5
rating by Jeff Finan
"I had a great experience working with Crystal Gollischewski to set up my new home and auto insurance with State Farm. From start to finish, she was highly professional, responsive, and easy to communicate with. I took some time to make my decision, and Crystal was incredibly patient throughout the process—never pushy, always helpful. She provided clear, detailed information that made it easy to compare policies and premiums. I really appreciated her support and would gladly recommend her to anyone looking for an attentive and knowledgeable insurance agent."
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for your wonderful feedback. We're thrilled to hear about your positive experience with Crystal. She truly embodies the values we strive for at State Farm—professionalism, patience, and a commitment to helping our clients find the best solutions for their needs. Your recommendation means a lot to us, and we’re glad that Crystal was able to assist you in setting up your home and auto insurance. Thanks again for choosing our agency and State Farm!"
Profile photo of Chad Yan

Chad Yan

June 17, 2025

5  out of  5
rating by Chad Yan
"Crystal was easy to work with, timely, and gave me the detail I needed to make an informed decision on what policy I should get"
We responded:
"Welcome to our agency and the State Farm family! We are so happy to hear you had a good experience working with Crystal, we think she's pretty amazing! We look forward to working with you and thank you so much for taking your time to leave this review."
Profile photo of Vera Riccardi

Vera Riccardi

June 12, 2025

5  out of  5
rating by Vera Riccardi
"Ashley was amazing on so many levels. After the death of my father we needed to change our insurance company. She walked us through the process with exemplary skill and compassion. Her follow up and follow through was much needed and appreciated. I cannot recommend her highly enough! 100 stars!"
We responded:
"Thank you Vera for your kind words and know we are here to help you in whatever way we can. We know it is challenging to navigate the decisions necessary after a death and are pleased to hear that Ashley was able to walk you through this difficult time. Thank you so much for the recommendation and the 100 stars! Welcome to State Farm and our agency, we look forward to helping you for many years."
Profile photo of Manci Chen

Manci Chen

June 4, 2025

5  out of  5
rating by Manci Chen
"Very smooth experience!"
We responded:
"Thank you Manci for taking the time to leave this review. Welcome to the State Farm family and our agency. We look forward to making every experience you have with us a "smooth" one. We pride ourselves on delivering an experience that is exceptional and look forward to serving all your insurance needs for many years."
Profile photo of Jerry L.

Jerry L.

May 30, 2025

5  out of  5
rating by Jerry L.
"It was a great experience working with Crystal Gollischewski for my auto insurance need. She explained everything clearly, worked out good discounts for my case. I would not hesitate to refer her and Brent Ward - Sate Farm Ins. Agency to my friends."
We responded:
"Thank you Jerry and welcome to the State Farm family. We so appreciate the time you took to leave Crystal this review. Thank you so much for your kind words! We’re thrilled to hear that you had a great experience working with Crystal. Our team is dedicated to providing clear explanations and finding the best discounts for our clients, so it’s wonderful to know that we met your expectations. We truly appreciate your willingness to refer us to your friends and look forward to assisting you again in the future."
Profile photo of Fiona Mohammed

Fiona Mohammed

May 28, 2025

5  out of  5
rating by Fiona Mohammed
"I had a great experience working with Ashley to set up my renters insurance through State Farm. She was professional, knowledgeable, and incredibly patient with all of my questions. Ashley made the entire process smooth and stress-free, explaining everything clearly and helping me choose the right coverage for my needs. It's rare to find someone so friendly and efficient. Thank you, Ashley, for your outstanding service!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ashley provided you with exceptional service and made the process of setting up your renters insurance smooth and stress-free. Our team strives to be knowledgeable and supportive, and it's wonderful to know that Ashley was able to meet your needs effectively. Your feedback means a lot to us, and we appreciate your trust in State Farm and our agency. We look forward to working with you on all your insurance needs!"
Profile photo of cyrus nima

cyrus nima

May 24, 2025

5  out of  5
rating by cyrus nima
"Very Professional."
We responded:
"Thank you Cyrus for taking the time to leave us a review. Welcome to the State Farm family and our agency. We look forward helping you with all your insurance needs for many years!"
Profile photo of James Richman

James Richman

May 16, 2025

5  out of  5
rating by James Richman
"Crystal Gollischewski was very friendly and helpful and I'm very satisfied with the new coverages she recommended."
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Crystal. She truly is an asset to our team, and we're glad she could help you find the coverage that suits your needs. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!"
Profile photo of Michael Kong

Michael Kong

May 7, 2025

5  out of  5
rating by Michael Kong
"- Crystal G. is amazing! - Super thorough with all of the offerings they provide! - Answered ALL of my questions (real/theoretical) - Of course the pricing was very competitive! - You actually talk to human beings instead of other competitors through chat!"
We responded:
"Welcome to the State Farm family!! We are so happy to hear your experience while working with Crystal was "amazing". We think she's pretty spectacular too! We are always here to help whenever you need us and promise we are human on the other side of the phone. We look forward to working with you on all your insurance needs for many years and thank you so much for leaving Crystal this 5 star review!"
Profile photo of jessica vawter

jessica vawter

May 2, 2025

5  out of  5
rating by jessica vawter
"Crystal was great. Got my renter's insurance set up quickly."
We responded:
"Thank you Jessica for taking your time to leave us a review. We are so happy to hear working with Crystal was "great". We will be here for your when you need us most and look forward to working with you in the future."
Profile photo of Cynthia Ruiz-Zeno

Cynthia Ruiz-Zeno

April 30, 2025

5  out of  5
rating by Cynthia Ruiz-Zeno
"Better pricing and coverage than many! Thank you!"
We responded:
"Thank you Cynthia for taking the time to leave us this review and welcome to our agency and the State Farm family. We look forward to helping you protect what matters most to you and being there when you need us most!"
Profile photo of Kate Cudney

Kate Cudney

April 30, 2025

5  out of  5
rating by Kate Cudney
"Crystal was Very helpful explained lots of things I wasn’t aware of about insurance. Would definitely recommend"
We responded:
"Thank you Kate for taking the time to leave Crystal this review and your recommendation. We are happy to hear that Crystal was able to help you better understand your protection and educate you on how best to protect what matters most to you. We look forward to working with you for many years!"
Profile photo of Christopher Shult

Christopher Shult

April 28, 2025

5  out of  5
rating by Christopher Shult
"Awesome experience working with Ashley at State Farm. She took the time to explain options and answer all questions, including comparisons to existing insurance, coverage options, and recommendations. All with a friendly, no pressure approach. Ashley was personable and relatable and, despite being in the midst of a move, still went above and beyond to be timely and responsive. On top of everything, State Farm had better rates and coverage than the competition. Highly recommend working with State Farm, especially Ashley and the Woodinville office team!"
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Ashley provided you with exceptional service and that you found our rates and coverage to be competitive. It’s wonderful to know that her friendly and no-pressure approach made a positive impact during your transition. We strive to go above and beyond for our clients, and your kind words affirm our efforts. We truly appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing our agency and welcome to the family."
Profile photo of Sahil Mehta

Sahil Mehta

April 24, 2025

5  out of  5
rating by Sahil Mehta
"Had a great experience working with Ashley Hammond. I was able to get excellent service and deals for my home and auto insurance. Looking forward to doing business with State farm and Ashley."
We responded:
"Thank you so much for your kind words and taking the time to leave Ashley this review! We’re thrilled to hear that you had a great experience with Ashley. Providing excellent service and finding the best deals for our clients is our top priority, and we’re glad we could meet your needs for home and auto insurance. We look forward to continuing to work with you and ensuring you receive the best coverage possible. Welcome to the State Farm family and our agency!"
Profile photo of Kari Hanson

Kari Hanson

April 18, 2025

5  out of  5
rating by Kari Hanson
"I worked with Ashley on increased business commercial general liability coverage I needed. She was very responsive and helpful. I was so pleased with how quick and easy the process was, and with the result!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Ashley was able to assist you with your commercial general liability coverage and that you found the process quick and easy. Our team strives to provide responsive and helpful service, and it’s rewarding to know we met your expectations. Welcome to the State Farm family and thank you for choosing the Brent Ward agency."
Profile photo of Jeffrey Thipphakesone

Jeffrey Thipphakesone

April 15, 2025

5  out of  5
rating by Jeffrey Thipphakesone
"Crystal Gollischewski, who is part of Brent Ward's team at State Farm Insurance was a pleasure to work with and was very knowledgeable. Crystal dug deep into my current policies and made sure I came out with a policy that met my needs and made sense."
We responded:
"Welcome to the agency Jeffrey and thank you for taking your time to leave Crystal a review. We try very hard to make things simple and easy to understand while educating you on what is available. We look forward to working with you and thank you again for choosing our agency to handle your insurance needs."
Profile photo of Cameron Day

Cameron Day

April 5, 2025

5  out of  5
rating by Cameron Day
"Ashley was an absolute pleasure to work with. Super knowledgeable and communicative. Highly recommend!"
We responded:
"Welcome to the agency and our State Farm family! Thank you so much for taking your time to leave us your feedback, we truly appreciate it. We are happy to hear that you enjoyed working with Ashley and thank you for the recommendation. We look forward to working with you for many years!"
Profile photo of Tom Van Valkenburgh

Tom Van Valkenburgh

March 27, 2025

5  out of  5
rating by Tom Van Valkenburgh
"Crystal was very helpful finding us a more affordable alternative to our present insurance situation. Though the coverages are not 100% identical, they get the job done and save us a lot of money as well as bringing peace of mind by adding earthquake coverage. She was diligent in following up when I said I'd be available, even after I flaked on her a couple times by not having information or decisions ready. I did not feel pressured in the least but always felt she was working in my and my family's interest to get us the appropriate and sufficient coverage."
We responded:
"Welcome to the agency and our State Farm family. Thank you so much for taking the time to share your experience! We are thrilled to hear that Crystal was able to assist you in finding a more affordable insurance solution that meets your needs. It's wonderful to know that the additional earthquake coverage provided you with peace of mind. We pride ourselves on being diligent and supportive throughout the process, and we’re glad to hear that you felt no pressure while making your decisions. Your satisfaction and the well-being of your family are our top priorities. We look forward to helping you in the future."