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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kent Wu

May 7, 2026

5  out of  5
rating by Kent Wu
"Ashley made setting up insurance painless. I'd never bundled policies before, and she walked me through every step without rushing. We ended up with home, auto, and umbrella all with State Farm. Her response time was excellent, and the rest of the team was just as helpful whenever Ashley wasn't around. Highly recommend if you want straightforward service from people who actually know their stuff."
We responded:
"Thank you so much for taking your time to leave Ashley and our team a review. Your recommendation means the world to us and we look forward to helping you for many years!"
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Garrett Foster

May 5, 2026

5  out of  5
rating by Garrett Foster
"The staff was very knowledgeable and helpful when it came to picking out the best options for me. Every question or concern I had they were able to answer and explain. Also, their rates were the best among every place I was looking at. Buying a home is already stressful enough, but Crystal and the team made this part of it extremely simple and straightforward. I would definitely recommend anyone looking to purchase insurance to look here."
We responded:
"Welcome to the family! Thank you so much for your recommendation and kind words. We are thrilled to hear that Crystal and our team made this experience simple and straightforward . We look forward to helping you for many years."
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Hirokazu Tei

April 28, 2026

5  out of  5
rating by Hirokazu Tei
"Ashley was was excelling to work with. She explained home insurance to me in detail and provided me with a lot of advice as well as clarity about the coverage. It made me more confident about the insurance that I got. Thank you!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Ashley was helpful and that she took the time to explain your home insurance in detail. It’s wonderful to know you felt more confident about your coverage after working with her. We truly appreciate your feedback and are grateful for the opportunity to support you."
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Fedor Lungu

April 28, 2026

5  out of  5
rating by Fedor Lungu
"I had an excellent experience working with Crystal. She was highly responsive and efficient in assisting me with both auto and home insurance policies. The rates she provided were the most competitive I encountered. I would wholeheartedly recommend her and State Farm services to anyone looking for insurance coverage."
We responded:
"Thank you for the great review! We’re glad Crystal was quick to respond and that she helped you get both your auto and home insurance handled smoothly. We appreciate you choosing our agency and look forward to helping you in the future."
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Angela Lau

April 21, 2026

5  out of  5
rating by Angela Lau
"Annie has been incredible in helping me navigate the process of getting renters insurance for the first time. She has been responsive and patient with my many questions and helpfully explained what everything means and how it works. Obviously hopefully nothing ever happens, but I feel good in knowing that she has my back."
We responded:
" Thank you so much for your kind review! We’re thrilled to hear Annie was able to make your first renters insurance experience feel clear and comfortable. Her responsiveness and patience are exactly what we aim for, and we’re glad you feel confident knowing you have support. If you ever have any questions as your policy needs change, we’re here for you"
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Molly Hall

April 14, 2026

5  out of  5
rating by Molly Hall
"Ashley was wonderful to work with. She was very thoughtful of our schedules and explained everything thoroughly. Thank you for your patience!"
We responded:
"Thank you for the wonderful review! We’re so glad Ashley was able to work around your schedules and explain everything thoroughly. We truly appreciate the trust you've placed in us to take care of what matters most to you. We’re here whenever you need anything. Thanks again!"
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Cheryl Lucero

April 14, 2026

5  out of  5
rating by Cheryl Lucero
"Annie walked me through each step of my homeowners policy and answered all my questions as they popped up. She made a daunting process manageable."
We responded:
"Thank you so much for your review and welcome to our agency and the State Farm family! We’re happy to hear Annie took the time to walk you through each step of your homeowners policy and answer every question along the way. It means a lot that she made a daunting process feel manageable—our team is here to help and guide you every step of the way."
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Puneet Ratan

March 31, 2026

5  out of  5
rating by Puneet Ratan
"Crystal Gollischewski was very helpful and made the process as seamless at possible!"
We responded:
"Thank you so much for your kind words and welcome to the State Farm family and the Brent Ward Agency! We're thrilled to hear that Crystal provided helpful and seamless service. We'll be sure to share your feedback with her! If you need anything else feel free to reach out, we are here to help."
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Mike Adams

March 19, 2026

5  out of  5
rating by Mike Adams
"Ashley was very through and helpful with this whole process. Very quick to address any questions or concerns. Thanks Mike"
We responded:
"Thank you so much for your kind words! We're glad to hear that Ashley was thorough and helpful throughout the process. We strive to provide quick and attentive support, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Vivi Le

March 17, 2026

5  out of  5
rating by Vivi Le
"Ashley was an absolute pleasure to work with! She was so helpful and took the time to thoroughly explain my coverage options along with answering any questions I had. I really appreciate the time she took to walk me through everything to make sure I understood the policies because often times, it can be confusing. She also ran the numbers with me to compare the difference and made sure I had everything I needed to make an informed decision. I also appreciate the timely follow up from her colleagues as well to make sure I have all the documents for my record. I couldn't recommend this agency enough. You genuinely feel taken care of with them!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Ashley provided such thorough and attentive service—this level of care is something you can always expect from our team. We truly pride ourselves on making sure every client feels informed, supported, and confident in their decisions. It’s great to know that our entire agency, from start to finish, made you feel well taken care of. We appreciate your recommendation and look forward to continuing to serve you!"
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michael curti

March 16, 2026

5  out of  5
rating by michael curti
"I just finished working with Ashley on transferring our policy’s to State Farm. She is very thorough and friendly! I would highly recommend her for your insurance needs"
We responded:
"Thanks for being a loyal customer and the kind words!"
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Kelvin Lee

March 14, 2026

5  out of  5
rating by Kelvin Lee
"I worked with Ashley for my auto and renters insurance quotes, and was very impressed with her professionalism, knowledge and helpfulness. All the information provided was very clear and answered all my queries. Overall, I’m very happy with Ashley’s service, would highly recommend"
We responded:
"We really appreciate you taking the time to share your experience! Ashley is dedicated to providing clear and helpful guidance, and it’s wonderful to hear she exceeded your expectations. Thank you for recommending her services—we look forward to assisting you again in the future!"
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Jay Wildin

March 13, 2026

5  out of  5
rating by Jay Wildin
"I do home loans and my client was buying a condo, and the loan required the HOA to carry sufficient coverage for the loan. The loan was denied due to insufficient coverage. Merrie was so helpful in helping me out, and going through the coverage and pointing out the endorsement that showed guaranteed replacement coverage. She helped me get my clients denial overturned, and in turn helped a young nurse get into her first home. Merrie is a HERO and has amazing customer service!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Merrie was able to assist you in navigating the loan requirements and ultimately help your client secure their first home. It’s always our goal to provide exceptional service and support, and we’re glad Merrie could make a difference in this important milestone. We appreciate your trust and look forward to working with you again in the future!"
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melissa hales

March 11, 2026

5  out of  5
rating by melissa hales
"Ashley is a doll. I was overpaying from another company for YEARS, and Ashley helped me cut a lot off my monthly premiums and find the best discounts with better coverage! She's so friendly, personable, thoughtful, and honestly the kind of person I can only hope other agents are. I feel like I gained a friend in this process. A true star."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to help you save money while finding better coverage. She truly cares about her clients, and it means a lot to know she made such a positive impact. We're so happy you feel like you gained a friend — that’s exactly the kind of experience we strive to provide. Thanks again for sharing your experience and for being part of our State Farm family! 🌟😊"
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Nicholas Reid

March 9, 2026

5  out of  5
rating by Nicholas Reid
"Ashley from Brent Ward recently helped consolidate our auto and home insurance - we couldn't have been happier with her super responsive and helpful consultative approach. We needed to secure insurance during a fast close period on a new home and Ashley made it super easy. Would definitely recommend Brent Ward, and Ashley in particular for anyone looking for great rates and comprehensive cover."
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that Ashley was able to provide timely and attentive support during such an important time. Helping our clients navigate insurance with ease is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Sheila Weiss

March 5, 2026

5  out of  5
rating by Sheila Weiss
"Deanna is terrific! She went above and beyond what any insurance agent has done for me in the past! She was on the phone with me to my mortgage and old insurance company to ensure the transition went smoothly. I’ve been with many companies in the past, but Deanna provided the best personal service I’ve ever had!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Deanna went above and beyond to make your insurance transition smooth and that you experienced such exceptional personal service. We'll be sure to pass along your compliments to her. Your satisfaction means a lot to us, and we're here for you anytime you need assistance!"
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Saikat Das

March 5, 2026

5  out of  5
rating by Saikat Das
"Crystal is very helpful and explained me every detail throughout the process."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Crystal was able to help and clearly explain every detail throughout the process. We appreciate your trust and are here to support you whenever you need us!"
Profile photo of Jon Cole

Jon Cole

February 26, 2026

5  out of  5
rating by Jon Cole
"I recently worked with Crystal to start a new policy - I was impressed with how responsive and helpful she was. She made it incredibly easy to get the policy setup."
We responded:
"Welcome to our agency and the State Farm family. Thank you so much for sharing your experience! We're delighted to hear that Crystal made the process smooth and straightforward for you. It's great to know her responsiveness and assistance stood out—she truly takes pride in helping clients every step of the way. We appreciate your kind words and look forward to helping you in the future!"
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Laurence Ross

February 23, 2026

5  out of  5
rating by Laurence Ross
"Professional and attentive. Answering questions without pressure. Like the fact that one company has all my insurance. A company that is established. Good experience with Ashley."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Ashley and that you appreciated our professional and attentive service. It's great to know that having all your insurance needs handled by one established company made things easier for you. We look forward to continuing to provide you with excellent service! If you ever have any questions, don’t hesitate to reach out."
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Remy Martuszewski

February 20, 2026

5  out of  5
rating by Remy Martuszewski
"Ashley had been very communicative and quick with responses. She saved me money. Definitely will refer her to anyone"
We responded:
"Thank you so much for your kind words and for choosing our agency! We're thrilled to hear that Ashley was able to assist you quickly and save you money. We truly appreciate your trust and your willingness to refer us to others. Welcome to our agency and the State Farm family—we look forward to helping you with all your insurance needs."
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Dave Wrenn

February 11, 2026

5  out of  5
rating by Dave Wrenn
"I have been a State Farm customer for 5 years. I was in an accident recently for which I was not at fault. I filed my claim online within a couple hours of the accident (on a weekend). I received a call from State Farm claims immediately after filing the claim. They outlined my options and I decided to go through them and have them subrogate the claim with the other insurance company. I was able to get my car to a repair shop recommended by State Farm within 1 day. State Farm paid for a rental during this period. Due to the cost of the repairs versus the age of the car, State Farm totaled the car instead of repairing. The amount they gave me was actually more than I was expecting. The payment process was handled electronically and took 4 days start to finish. The entire process was resolved within 11 days of the accident. I was exceptionally pleased with the Customer Service from State Farm including everyone from the Customer Service Claims unit through my local Agent. I highly recommend State Farm Insurance."
We responded:
"Thank you so much Dave, for sharing your positive experience with us and for the many years of loyalty! We're delighted to hear that our team was able to provide prompt and efficient service throughout the claims process, especially during a stressful time. It's great to know that the communication, repair arrangements, rental coverage, and payment process all met your expectations. Your recommendation means a lot to us, and we’re committed to continuing to deliver excellent customer service. If you ever need assistance in the future, we're here to help!"
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Sudhanshu सुधांशु Gupta

February 10, 2026

5  out of  5
rating by Sudhanshu सुधांशु Gupta
"Sharing my experience here. Crystal G. worked with me patiently understanding the requirements and was able to land me a package that suited my needs. Appreciate the kind and polite service rendered in a short time period."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Crystal was patient, attentive, and able to secure a package that perfectly suited your needs. Your kind words about her service mean a lot to us. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Mark Fessler

February 5, 2026

5  out of  5
rating by Mark Fessler
"I have been working with Crystal for 4? Years the numbers didn’t work out right till this year but Crystal worked hard to refine a package of insurance that worked for us. Many thanks!!"
We responded:
"We appreciate you giving Crystal the opportunity to work with you over the past few years to find the right coverage for you. We're glad she was able to create an insurance package that fits your needs perfectly. Your thoughtful feedback means a great deal to us, and we're always here to help whenever you need!"
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Joe Tafoya

February 5, 2026

5  out of  5
rating by Joe Tafoya
"I filled out an online form for homeowner and car insurance and Crystal Gollischewski from Brent's office got back to me right away. I told her what I was looking for and she got me exactly what I needed... right away. She then followed up and made sure I was all set. I was expecting Jake from State Farm but instead got his awesome counterpart Crystal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you quickly and find exactly the coverage you needed. She truly is a valuable part of our team, and we're glad she could exceed your expectations. If you ever need anything else, please don't hesitate to reach out!"
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Matt Smull

January 30, 2026

5  out of  5
rating by Matt Smull
"Ashley was amazing to work with, I'd recommend her a million times over! After dealing with robots and horrible service with a few other companies, getting to work with her was a dream. We had a long and very helpful phone call walking though everything for my home and auto policies, she answered all of my dumb questions, and she did everything she could to get us the best rates. She treated us like a good neighbor!"
We responded:
"Welcome to the State Farm family and our agency! Thank you so much for your kind words! We're thrilled to hear that Ashley made your experience smooth and personalized, especially after the frustration you faced elsewhere. It's great that she took the time to walk you through everything and made you feel valued like a true neighbor. We’re grateful to have her on our team and even more grateful for wonderful clients like you! If you ever need anything else, we're here to help."